Shipping policy
Shipping Policy
Clinical Finish LLC Last updated 22 August 2026
Preorder timing
CF-001 is currently in sampling and is sold as a preorder.
Estimated ship date: on or before 31 March 2027.
This is our good-faith estimate based on sampling and production lead times. Manufacturing timelines can move. If the date changes we will email every preorder customer with a revised date, and you may cancel for a full refund at that point. See our Refund Policy.
We will not ship a product that does not meet the specification described on the product page. If it does not, you will be told before production and offered a full refund.
Processing
Once stock arrives, preorders ship in the order they were received. You will receive a shipping confirmation with tracking when your order leaves our facility.
Destinations and cost
We currently ship to North America and Europe:
- United States
- Canada and Mexico
- United Kingdom, Ireland, and the European Union
- Switzerland, Norway, and Iceland
Shipping cost is calculated at checkout based on your destination address.
We plan to add more destinations as we grow. If your country is not listed, email us and we will let you know when we can ship there.
Delivery estimates
Once shipped, orders typically arrive within:
- United States — 3–7 business days
- Canada and Mexico — 7–14 business days
- United Kingdom and Europe — 7–16 business days
These are estimates, not guarantees. Carrier delays and customs processing are outside our control.
Customs, duties and import taxes
International customers are responsible for all import duties, customs fees, and taxes charged by their own country. These are not included in the price you pay at checkout and are not collected by us. Your carrier or customs authority will invoice you directly, usually on or before delivery.
We cannot predict these charges. They vary by country and are set by your government, not by us. Please check your local rates before ordering.
We declare all shipments accurately at full value. We cannot mark orders as gifts or under-declare value.
If a package is refused or abandoned because of unpaid customs charges, we can refund the item price once the package is returned to us, less outbound shipping. If it is not returned to us, we cannot issue a refund.
Returns from outside the US
International returns are accepted under our Refund Policy, but return shipping and any associated costs are at your expense unless the item is defective or we sent the wrong item.
Lost or damaged shipments
If your order is marked delivered but you have not received it, wait 48 hours then contact us. If a package is lost in transit or arrives damaged, we will replace it at no cost to you.
For international shipments, tracking can go quiet for several days while a package clears customs. This is normal and does not mean it is lost.
Address accuracy
Please check your shipping address at checkout. We are not responsible for orders delivered to an incorrectly entered address, though we will help where we can. Given the long preorder window, email us if you move before your order ships.
Contact
management@clinicalfinish.com Clinical Finish LLC, Texas, USA